Gen Z drivers are scared of petrol pumps — experts reveal why (and how to fix it)

With new research revealing that nearly two-thirds of 18- to 24-year-olds suffer from “refuel anxiety” (Independent, Aug 2025), it seems the petrol station has become one of Gen Z’s biggest fears. Some are even letting their tanks run dry to avoid it.
We brought together two experts to unpack why this is happening — and what young drivers can do:
Veronica West, Psychologist at MyThrivingMind advises:
“Petrol pumps have become a stage fright moment. For Gen Z, it isn’t just about the cost of fuel — it’s about public performance. You’ve got queues behind you, you’re juggling payment screens, pumps, and social pressure, and suddenly it feels like everyone is watching. Anxiety thrives when a simple task feels like a public exam.”
She adds:
“It’s also linked to control. Many young people grew up with ride-sharing apps, contactless everything, and no messy mechanics. A petrol station is the opposite — noisy, smelly, and a bit confusing. It’s no wonder some avoid it until the tank is practically begging for mercy.”
Shaun Carse, Automotive Expert & Co-founder of Trackershop adds:
“As someone who’s worked in the motoring world for years, I’ve seen it first-hand: drivers running their tanks down to fumes just to dodge the pump. It’s risky — not only can running dry damage your engine, but it can leave you stranded in dangerous spots.”
Shaun’s tongue-in-cheek but practical tips:
- Do a dummy run: “Go with a mate or parent when it’s quiet, practice pulling up to the pump, and get the routine down. Think of it like learning the dance moves before you hit the club.”
- Keep calm tech: “Most pumps literally have stickers showing the fuel type, and your fuel cap has an arrow telling you which side the tank’s on. Your car’s already giving you hints — you just need to look.”
- Don’t run it empty: “Treat your fuel tank like your phone battery. Nobody likes 1% panic mode. Top up at a quarter tank and you’ll avoid emergencies.”
Why it matters:
Ministry of Transport data shows only 1 in 4 people aged 17–20 now hold a full driving licence, compared to nearly half in the late 1980s.Lack of experience + social anxiety = more young drivers risking empty tanks and breakdowns.
Veronica’s final word:
“Every generation has its quirks. For Gen Z, the petrol station is the modern boogeyman. But like any fear, it’s fixable with the right mindset and a bit of practice.